Your privacy matters to us. Learn how SusuWay collects, uses, and protects your personal information.
Last updated: January 11, 2026
SusuWay uses bank-grade encryption and security measures to protect your personal and financial information. We never sell your data to third parties.
When you register, we collect your full name, email address, mobile money number, mobile network provider, home region, district, Ghana GPS digital address, and live location for security verification.
We collect information about your contributions, savings plans, group memberships, and transaction history to provide our services.
We automatically collect device information including IP address, browser type, and location data to enhance security and prevent fraud.
To create and manage your account, process contributions, facilitate group savings, and send payouts to your registered mobile money account.
To verify your identity through our KYC process, detect and prevent fraud, and ensure the security of all platform transactions.
To send SMS alerts for contributions, reminders, payout notifications, and important platform updates.
All data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption protocols.
We implement strict access controls ensuring only authorized personnel can access your personal information.
All payments are processed through Paystack, a PCI-DSS compliant payment processor. We never store your complete mobile money PIN.
In group susu plans, contribution amounts and dates are visible to all group members for transparency. Your personal contact details are not shared.
We share necessary information with Paystack for payment processing and SMS providers for notifications.
We may disclose information if required by law, court order, or to protect the rights and safety of our users and platform.
We use essential cookies to maintain your session, remember your preferences, and ensure the platform functions properly.
We use analytics cookies to understand how you use our platform and improve our services.
You can access and update your personal information through your account settings at any time.
You may request deletion of your account and associated data by contacting our support team. Note that some data may be retained for legal compliance.
You can opt out of promotional communications while still receiving essential transaction notifications.